Write to us about an order, a return, or anything else. Someone reads every message and answers on business days.

• Store: Lusove
• Email: support@lusove.com
• Hours: Monday through Friday, 9 AM to 5 PM Central
• Business address: 5900 Balcones Dr STE 100, Austin, TX 78731 (correspondence only, not a returns address)

Include your order number. For a return, ask us for a return authorization first and we send you the return address. If something arrives damaged, faulty or wrong, tell us within 7 days of delivery. To change an address or cancel, write within 2 hours of ordering.